Is Afro Nation Wheelchair friendly?
We want to ensure that everyone has a fantastic experience at Afro Nation Portugal. However, we must advise those with mobility issues to consider their comfort and accessibility when choosing their tickets. The festival venue is situated on fine sand, which will pose challenges for mobility. In the spirit of transparency, we recommend our General Admission tier for a more accessible experience. While VIP and Golden tickets come with exclusive perks, navigating the sandy terrain will be challenging.
Is there a specific entrance/exit for disabled customers?
Yes, we have dedicated access for disabled customers to enter Afro Nation. More information will be provided in our access guide closer to the festival.
How do I know where the wheelchair-accessible facilities are?
Our Afro Nation Accessibility Map will highlight all the wheelchair-friendly spots and facilities. This is included in our access guide which will be sent to you via email prior to the festival.
Can I leave and enter the festival?
Access Cardholders and companions can leave and enter the festival during our entry times.
Are there visual alerts and signage throughout the festival for important information?
Yes, we implement visual alerts on our big screen and signage around the festival.
Do you have quiet zones?
Yes, we've got quiet zones available. This area will be outlined in our access guide prior to the festival.
Do you have an accessible viewing platform?
We have an Accessible Viewing Platform in our General Admission area facing the main stage and seating available throughout the festival. If you require access to the Accessible Viewing Platform, please contact us here.
Will I have problems walking around if I have mobility challenges?
Our festival is on fine sand throughout the venue. However, we have a trackway in our General Admission area to the Accessible Viewing Platform, seating available in VIP, and we will provide you with short cuts in pre-event communication.
Do you provide Essential Companion tickets?
If your Access card has the +1 symbol, you will be provided with a Essential Companion ticket. Once you have purchased a ticket for yourself, we kindly ask you to provide us with your carers information here. Please do not buy a separate ticket for your carer.
I can’t queue for long periods; how can I access the festival easily?
Not a problem, we have a designated entry point for those with mobility issues. More information will be included in our access guide closer to the festival.
Does the bag policy apply to accessible ticket holders?
Our bag policy applies to all guests. However, if you need to bring necessary essentials with you, please disclose this on our access form or contact us directly here and a member will advise you further.
Is it possible to queue jump for toilets and food/drink if needed?
Access card holders that cannot stand or queue for long periods and those with mobility issues can skip queues at our event. Please speak with a staff member and they will guide you to the front.