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Do I receive a festival ticket with my Sky Terrace purchase? 

Premium Upgrade: A Premium Upgrade does not include a festival ticket. You must also hold a valid General Admission (GA), VIP or Golden Circle festival ticket.  

Presidents Circle: Your package includes festival admission and access to the VIP and Golden Circle areas on the day of your booking.

What's included in the Premium Upgrade? 

The Premium Upgrade includes:

• Access to the Hennessy Sky Terrace Elevated festival viewing
• A private table
• An included Hennessy drinks package
• Bottle service
• Direct-to-table food service*
• Luxury bathroom facilities

*Food is charged separately. Further details of the available food and drinks options will be provided in our festival information pack closer to the event.

Premium Upgrades are available to purchase above.

What’s included in the Presidents Circle Package?

The Presidents Circle Package is a bespoke hospitality experience tailored to you and your group. To discuss your requirements and register your interest, please email hospitality@afronation.com.

The package as standard includes:

• Top-tier elevated Main Stage views – some of the best seats in the house
• Festival, VIP and Golden Circle entry for all guests on the day of your table booking
• Private check-in
• Luxury seating at your private table
• A dedicated table host
• Exclusive drinks packages
• Direct-to-table food service*
• Luxury bathroom facilities
• Exclusive Sky Terrace DJ sets

*Food is charged separately. Further details of the available food and drinks options will be provided in our festival information pack closer to the event.

Can I use my Sky Terrace wristband for more than one day? 

No. Sky Terrace access is valid only for the date booked. Guests attending on multiple days will receive a separate wristband for each day, granting access on the corresponding date.

Do I also get access to the VIP or Golden Circle areas? 

Premium Upgrade: Access to the festival's VIP or Golden Circle areas depends on the type of festival ticket you hold. Your Premium Upgrade does not provide additional access to these areas. 

Presidents Circle: Your package includes access to the VIP and Golden Circle areas on the day of your booking.

What are the Sky Terrace opening times? 

The Sky Terrace is open from 4:00 PM until late each day of the festival. 

How do I access the Sky Terrace? 

Premium Upgrade: Enter through the standard festival entrance using your valid festival ticket, then proceed to the Sky Terrace to collect your wristband.  

Presidents Circle: Your collection and arrival instructions, including details of the private check-in procedure, will be provided in our festival information pack closer to the event. 

Can I collect wristbands on behalf of my group? 

No. The lead booker and all members of the group must be present together to collect their wristbands. Individual or advance collections are not permitted.

What ID do I need to bring? 

All Sky Terrace guests must be aged 18 or over and present valid photographic identification. Accepted forms of ID are a passport or driving license. 

What if we arrive late? 

All Sky Terrace tables must be occupied by 9:00 PM. This deadline applies to both Premium Upgrade and Presidents Circle bookings. 

Arrivals after this time may risk forfeiting their table, and we cannot guarantee that the space will be held. Please plan your arrival accordingly to make the most of your experience.

How do I purchase a Premium Upgrade? 

Premium Upgrades are available through our online booking page. You must also hold a valid GA, VIP or Golden Circle festival ticket for the same day. 

Purchase your Premium Upgrade above. 

How do I purchase a Presidents Circle Package? 

Presidents Circle Packages are arranged exclusively through our hospitality concierge service. To discuss availability, table options and your group's requirements, please email hospitality@afronation.com. 

How do I amend my package? 

If you need to amend your booking, please contact hospitality@afronation.com. Our team will be happy to assist, subject to the applicable booking terms. 

Can I get a refund if I change my mind? 

If you have booking protection with XCover (Cover Genius), you may be eligible for a refund by successfully submitting a claim in accordance with the terms and conditions of your booking protection.

Booking protection is not available in all countries or for all bookings. If booking protection was not offered or available to you at the time of purchase, our standard no-refund policy applies. 

What drinks are available at the Sky Terrace? 

Hennessy drinks packages are included with selected ticket packages, depending on the ticket tier purchased. Full drinks menus will be available closer to the festival.

What food is available at the Sky Terrace? 

A curated selection of food will be available to purchase at the Sky Terrace. Food is not included in the Sky Terrace packages and will be charged separately.

How can I pay at the Sky Terrace? 

Guests on the Sky Terrace can pay using either their wristband or card. Top up stations are available on the Sky Terrace should you need to add credit during the event.

Can I exchange my drinks package for different options? 

Premium Upgrade: The included drinks package cannot be exchanged for alternative options. 

Presidents Circle: For enquiries about bespoke drinks arrangements, please contact our hospitality team at hospitality@afronation.com. Requests are subject to availability and confirmation. 

What's the dress code for the Sky Terrace? 

There is no strict dress code. We encourage guests to dress for the occasion, embracing their personal style while prioritising comfort and confidence.